Our newest store in Lawnton will also house some of our feline friends that are looking for their ‘furever’ homes, so your volunteer role here will also involve looking after cats and helping with adoptions.

Tasks Involved

Assist customers to find the perfect preloved fashion item, unique gift or other purchase while always expressing thanks for supporting RSPCA.
The daily cleaning of the animals’ pens which involves removing dirty bedding, hosing or wiping out enclosures, sweeping and scooping up of poop, cleaning litter trays, and providing clean bedding and toys
Meeting and greeting customers in a cheery, friendly, professional manner and directing them accordingly, providing additional support for customers wishing to adopt.
Undertaking the responsible care and management of animals in the store, including providing enrichment opportunities, cleaning enclosures and ensuring access to fresh water and food
Merchandising and presenting op shop stock including fashion, homewares and furniture items.
Accept donations and thanking donors for supporting the RSPCA.
Sorting, hanging and tagging stock.
Cash handling, using an EFTPOS machine and cash register.
Promoting and talking to customers about current RSPCA Qld and Op Shop promotions and events.
Represent the RSPCA Qld Op Shop team and brand through your passion for animal welfare and op shopping.

About RSPCA QLD

The Royal Society for the Prevention of Cruelty to Animals Queensland (RSPCA Qld) is the state’s leading animal welfare charity, dedicated to improving the lives of all domestic, farmed and native animals throughout Queensland. Each of our passionate and dedicated volunteers play a pivotal role in supporting RSPCA Qld to improve the welfare of animals and protect them from neglect and cruelty.